Project info
Role:
UX UI Designer
Team:
Frontend website, Backend, Data engineer
Product Onboarding
Led the design and implementation of innovative UX/UI solutions for KYC verification as a key component of the product strategy. Enhanced the experience for verified users. Aligned the project with the strategic objective of expanding authentication options on the servant platform.
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Project Summary & Impact
Business: Reduced KYC application rejections by up to 30% by guiding users to verified data sources, eliminating errors and unnecessary document uploads.
User: Developed intuitive user flows and onboarding processes to educate users on authentication, ensuring seamless transitions and proper NDID selection.
Engineer: Engineered a robust data ingestion system for Bitkub, seamlessly integrating external data while segregating system data from user inputs.
Key Learning
Effective Onboarding: Intuitive onboarding with clear, actionable prompts significantly encourages users to adopt new verification methods.
Informed Consent & Seamless Integration: Designing a product experience that facilitates user consent for data transfers per service terms—while transparently communicating conditions—ensures only NDID-registered users proceed, thereby preventing navigation dead ends.
User flow
